Frequently Asked Questions

What do I need to do before the trip?

Simply choose your photographer, date and time and any other relevant information for us to create the best photos. We’ll organise everything else. Once we have everything set up we will contact you to confirm the final details. Done.

What if the photographer is unavailable?

This rarely happens, but if it does you we will be able to select from our other professional photographers that have a similar style.

When will you confirm my reservation?

We’ll confirm your reservation as soon as possible, not later than in 48 hours.

How do I pay?

Payments are made through payment gateway provided by Braintree (a PayPal service). You can pay with your credit/debit card. You can also use Google pay.

What currency is used for the payment?

The payment is made in US dollars.

How will the photos look?

The portfolio can include portraits, snapshots, set-up photographs. It is up to you and the photographer to decide. Every photographer is a professional and they know the city like the back of their hand. They are more than willing to advise you on the best style to suit your needs.

What if it is going to rain?

Photos in the rain or snow are beautiful! But if you prefer to be photographed in clearer weather we are happy to move your photo shoot. Just let us know in time at

Where will I meet my photographer and how will I recognise them?

We will send you all this information in advance. Including GPS coordinates and photographs of the photographer.

I would like a photo shoot outside of the city

No problem. For a surcharge to cover the photographers travel costs we are happy to organise a photo shoot outside of the city.

When will I get my photographs?

We guarantee that you will have them within 4 working days.

How will I receive my photos?

We will send you a link to your unique online gallery with hi-resolution photos.

Can I make the final selection of photos?

Our photographers make the final selection of photos that you will receive.

I didn’t find my desired destination on your list, what should I do?

Please contact us and we promise to do our best to cover the destination of your choice with an amazing photographer.

Will you use the photos from our session for promotional purposes?

We may use them but we will always ask you for publishing permission first!

How can I apply to become a photographer with

Please find more details and application for at this page.

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    100% Money Back Guarantee

    We believe in our service and quality of our photos so much that we decided to offer a 100% money back satisfaction guarantee for your photo shoot. If you don’t like your online gallery once we deliver it, you can contact us within 7 days and claim your money back. Find more details in our Terms.